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Customer Success Manager - Japan (Enterprise & Financial Institutions) - Japanese language required

Alpaca
Remote- APAC (Japan)Posted 22 days ago
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Current openings at Alpaca

About the Company

Alpaca is a US California headquartered brokerage infrastructure technology company and self-clearing broker-dealer, delivering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more, and has raised over $170 million in funding. Amongst our subsidiaries, Alpaca is a licensed financial services company in multiple countries, and we serve hundreds of financial institutions globally such as broker-dealers, investment advisors, hedge funds, and crypto exchanges as well as millions of individual customers all over the world.

Alpaca's globally distributed team members bring in diverse experiences such as engineers, traders, and brokerage professionals to achieve our Mission of opening financial services to everyone on the planet. We are also deeply committed to open-source contributions and fostering a vibrant community. We will continue to enhance and improve our award-winning developer-friendly API and the brokerage infrastructure behind it.

Our Team Members

We're a team of 380+ globally distributed members who love working from our favorite places worldwide. Our team spans the USA, Canada, Japan, Hungary, Nigeria, Brazil, the United Kingdom, and more!

We're looking for candidates eager to join Alpaca's growing organization, who are excited about our Mission of "Open[ing] financial services to everyone on the planet" and share our Values of "Stay Curious," "Have Empathy," and "Be Accountable." Search Department Select...

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About Alpaca

Alpaca, founded in 2015 in San Mateo and Tokyo by Yoshi Yokokawa, offers API-first brokerage for stocks, ETFs and crypto, powering 1,000+ fintechs via Broker API and Trading API. FINRA and SEC registered, it handles fractional shares, shorting and 24/5 trading, processing billions in notional. In Web3, Alpaca enables crypto trading alongside equities for embedded apps. The culture is developer-centric, docs-first and focused on reliable market infrastructure. Alpaca provides developer-first API infrastructure for stock and crypto trading, enabling fintechs and Web3 apps worldwide to embed commission-free investing capabilities. Alpaca enables developers and global neobanks to build customizable trading experiences with multi-currency balance management and real-time execution.