About the Company

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members:

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values - Stay Curious, Have Empathy, and Be Accountable - and are ready to make a significant impact, we encourage you to apply.

Key Responsibilities

The trading operations team focuses on risk management and mitigation, US domestic and international client/correspondent relations, and trading execution and review.

The trading operations team is 100% distributed and remote. This role will be reporting directly to Cody Campo, Director of Crypto Operations.

Things You Get To Do

Daily surveillance of all customer activity
Daily operational tasks including trading and cash management functions
Cryptocurrency trade execution monitoring and exception management
Cryptocurrency inventory account management
Data analysis
Review of general ledger accounts, identify and reconcile account discrepancies
Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity
Proactively drive impactful changes across workflows, policies and tools
Engage with multiple teams to create a better product and improved user environment
Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
Communicate complex topics into easily understood and meaningful content
Ad hoc duties and projects as assigned
Willing to work weekends

Candidate Profile & Mindset

+ 3 years of relevant experience in a broker dealer, financial services, or crypto currency operations role; back office experience is a plus
Strong desire to learn both professional and technical skills
Work effectively and supportively within a team environment
The ability to work independently as needed.
Strong attention to detail, and problem-solving skills with the ability to thrive in a fast-paced environment
Must possess the ability to adapt to a changing business and regulatory environment
Enjoys challenges and taking ownership of new responsibilities
Proficient with Google office products and Microsoft Excel.

Who You Might Be (Nice-to-Haves)

Bachelor's degree
Familiarity with crypto currency including wallet and trading knowledge
Familiarity with SQL and Python programming languages

How We Take Care of You

Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

Trading Operations Associate - America